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Mr Paul
Mod.
Please, who knows the number l can dial to speak directly with MTN agents?
I have tried 180 and 181, but not getting through to them.
Thanks.


Call for Total Cure from all diseases on 08079549042 / doctorgem77@gmail.com .
Chris
Chris Head Mod.
You have to press the number buttons according to what you want to do, that's when they will give u an option to speak to the agents. :)
Also try calling them during the ealry hours of the day; like between 1am-5am. There seems to be not much people engaging them at that time.
(sirphil)
Spottykay
Spottykay Publisher
if you cant get to the press 1 to change to english language after language,it says press 1 for anything like trasfer then i will now say that press another 1 to speak with the customer agents.So what i mean now is press 1 in the first request ,second also press 1 and press the last 1 to speak with them so i mean 111 three times
I've tried all l could with the codes above, but there was no options for speaking with an agent; l even tried it at night, nothing better; that's why l'm asking for another code.
Call for Total Cure from all diseases on 08079549042 / doctorgem77@gmail.com .
Chris
Chris Head Mod.
Sam7:
I've tried all l could with the codes above, but there was no options for speaking with an agent; l even tried it at night, nothing better; that's why l'm asking for another code.
Then it means you don't know what you want to do. If you wait for the intructions and press 1 like spottykay said u will be transfered to an agent. They wont give u an option to speak to an agent on the main menu. YOU HAVE TO PRESS 1. Then on the next menu you press 1 again.. like that.. It's on the final menu, you'll get an option to speak to an mtn agent.

Spottykay
Spottykay Publisher
look i tried it,if you dial 180 it first of all greet good day then says have you registered your sim(things like registration status telling you to register your sim),you may wait for sometimes to finish that or press any button to skip it either 1-9 buttons once then it says good evening,to solve share and sell issues press 1 then press 1
2,It now says "you have now been transferred to the customer care agent please press 1 then press 1
3.it may say dear customer there are 5minutes before getting to the agent just a word similar to that then press another 1 and you are done not immidiately just as chris said not 111
@Spottykay & Chris, thanks for you your patience so far; I have been speaking with the agents for long through that process; @Chris, I'm not a novince in it and dont say l dont know what to do; but have you tried it this week?
If you have tried it this week and you get through to their agent, it means my mtn line is having problem with them; but if not, it means they have deviced another method of reaching them.
Call for Total Cure from all diseases on 08079549042 / doctorgem77@gmail.com .
Chris
Chris Head Mod.
Sam, there's no shortcut or cheat code, u have to wait for them to pick up the phone. :)
Alright. Thanks.
Call for Total Cure from all diseases on 08079549042 / doctorgem77@gmail.com .
Try this out too.
Call 180, then set Pidgin as your preferred language.
  Once they 've started giving out options, simply press 4 and then you will be transferred to a customer representative.
 Like I stated earlier, try this during the early hours of the day between 1am-5am.
(sirphil)
Spottykay
Spottykay Publisher
May be you should try at day time or morning,cus i dialed their number arround mid day for a reason but they were busy
Mid-day? You are almost saying the same thing. Anytime I want to communicate with them, I do it within the time range I clearly stated and it works perfectly.
(sirphil)
@Sir-phil & Spottykay, thanks for your patience so far; I'm very grateful.
Call for Total Cure from all diseases on 08079549042 / doctorgem77@gmail.com .
I would be itching to hear your testimony that it has worked perfectly; you can say am impatient now.
(sirphil)
In fact, l have talked with their agent; it was through o; it was even in the afternoon and the call went through easily than l thought.
Thanks a lot for your help.
Call for Total Cure from all diseases on 08079549042 / doctorgem77@gmail.com .
Spottykay
Spottykay Publisher
hmm hmm i love that,thats exactly what i love to hear
Its indeed a relief to hear that. Glad to have helped a friend.
(sirphil)



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