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Overview of Wombat


Wombat, a UK-based fintech company, has quickly gained a reputation for being an excellent investment platform that caters to both novice and experienced investors. The app is focused on guiding users on their journey to building wealth and achieving financial goals through accessible features and a user-friendly interface.

In this comprehensive review, we will take an in-depth look at Wombat and its various features, including account types, investment products, fees, security, and customer support, to determine if this app lives up to its high ratings.

Key Features


1. Investment Themes


Wombat offers a unique twist in investment options, presenting users with a selection of expertly curated themes, such as:

  • Clean & Green: Companies embracing renewable energy and the environment.
  • Healthy Living: Firms that promote a healthy lifestyle.
  • eCommerce: Online retail giants dominating the digital marketplace.
  • Brit Love: Top British companies with a local focus.

These investment themes allow users to gain exposure to industries and sectors they are passionate about, making investing feel more connected to their personal values.

2. Fractional Shares


Fractional shares enable retail investors to get a piece of high-value stocks by purchasing fractions or smaller parts of shares. Wombat supports fractional shares, which empowers users with limited capital to still take part in the financial markets and gain exposure to popular stocks such as Amazon, Google, and Apple.

3. Round-up Feature


Wombat's app integrates with your bank account to facilitate automatic round-ups. By doing so, it rounds up the spare change from your daily purchases and invests the difference in your chosen theme or ETF. This helps users stay disciplined with regular investments and takes advantage of the power of compounding.

4. Portfolio Customisation


In addition to choosing their desired investment themes or themes, users have the option to customise their portfolios by selecting individual equities, bonds or ETFs. This flexible approach allows investors to design a personalised investment strategy that aligns with their financial goals and risk tolerance.

Signup Process and Account Types


Opening an account with Wombat is simple and fast. New users can sign up using their mobile app, which is available on both Android and iOS devices. To create a new account, users must provide:

  • Full name
  • Email address
  • Date of birth
  • Mobile number
  • Postal address
  • National Insurance number

Once registration is complete, users have the option to choose between a General Investment Account (GIA) and a stocks & shares Individual Savings Account (ISA). While both account types allow access to the same investment options, there are a few notable differences:

  • General Investment Account (GIA): Suitable for those who want to start investing without any tax-efficient wrapper. Users should be aware of the annual Capital Gains Tax allowance and Dividend Tax allowances.
  • Stocks & Shares ISA: Ideal for long-term investors, as it offers a tax-efficient wrapper for investments with a maximum annual contribution limit of £20,000. Any gains made within an ISA are free from Capital Gains Tax and Dividend Tax.
It's worth noting that Wombat only offers a stocks & shares ISA and does not provide a cash or innovative finance ISA.

Fees and Charges


Wombat prides itself on its transparency and competitive pricing structure. It charges a monthly subscription fee and a platform fee based on the value of the account:

  • Subscription fee: £1 per month, irrespective of the account size.
  • Platform fee: 0.45% annually, charged monthly in arrears.
As with any investment platform, investors should also consider the fund management fees, also known as Ongoing Charges Figure (OCF), which vary based on the chosen investment options. Wombat has a wide variety of investment themes and ETFs, with OCF ranging from 0.22% to 0.95%.

Security and Regulation


Security is a top priority for Wombat. The platform takes a proactive approach in safeguarding user data and investments by implementing strong security measures, such as:

  • Bank-grade 256-bit SSL encryption to protect all sensitive data during transmission.
  • Regular security audits and assessments.
  • Strong authentication procedures.

Wombat is also regulated by the Financial Conduct Authority (FCA), ensuring compliance with regulatory standards for investor protection. Additionally, investors' funds are protected under the Financial Services Compensation Scheme (FSCS), which offers compensation of up to £85,000 per eligible investor in the unlikely event that the company goes into default.

Customer Support


Wombat's customer support system prioritises user needs with a multi-channel approach, addressing queries and concerns through:

  • Email support on support@wombatinvest.com, with responses typically within 1-2 business days.
  • In-app chat support, offering quick assistance for any questions users may have within the app.
  • An exhaustive in-app FAQ section that addresses various topics, including account opening, transferring funds, and security measures.

Pros and Cons


Pros:
  • An easy-to-use app with an intuitive interface suitable for beginners.
  • Supports fractional shares, allowing users to invest in high-value stocks with limited capital.
  • Wide range of investment themes and options for personalisation.
  • Transparent fee structure.
  • FCA regulated and part of the FSCS.

Cons:
  • Limited research and analysis tools available within the app.
  • Does not offer support for advanced investment instruments, such as options, futures or leverage trading.
  • Currently only available for UK residents.

Conclusion


Overall, Wombat is a highly rated investment app catering to both novice and experienced investors. It boasts a user-friendly interface, accessible investment themes, fractional shares, and a comprehensive support system, making it an excellent choice for pursuing long-term financial goals. However, more advanced investors looking for sophisticated trading instruments or research tools may find the platform restrictive. Still, if you're a UK resident seeking theme-based investments and a simple yet effective way to manage your wealth, Wombat is a top contender in the investment app market.


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